Privacy Policy

Discovery Associates – Discovery Cars Rental & Tours SMC Pvt. Ltd.

Effective Date: March 12, 2026

Discovery Associates operates a car rental service based in Islamabad, Pakistan, providing vehicles with professional drivers only. This Privacy Policy explains how we collect, use, and protect your information when you use our website or book our services.

  1. Information We Collect

When you use our website or contact us to book a vehicle, we may collect the following information:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Pickup and drop-off location
  • Travel date and time

Booking Information

  • Trip details
  • Preferred vehicle type
  • Special instructions related to your ride

Technical Information

When visiting our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Website usage data

This information helps us improve our website and services.

  1. How We Use Your Information

Discovery Associates uses your information to:

  • Process and confirm car rental bookings
  • Arrange drivers and vehicles for your trip
  • Communicate booking details and updates
  • Respond to inquiries or support requests
  • Improve our services and website performance

We only collect information necessary to provide our services.

  1. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared with:

  • Our assigned drivers for trip coordination
  • Service providers that help operate our website or booking system
  • Authorities if required by law

All shared information is limited to what is necessary for providing the service.

  1. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online system is completely secure, so we cannot guarantee absolute security.

  1. Cookies

Our website may use cookies to improve user experience. Cookies help us understand how visitors use the website and allow us to improve functionality.

You can disable cookies through your browser settings if you prefer.

  1. Third-Party Links

Our website may contain links to external websites or services. Discovery Associates is not responsible for the privacy practices of those third-party sites.

  1. Your Privacy Rights

You have the right to:

  • Request access to your personal data
  • Request correction of incorrect information
  • Request deletion of your data where applicable

To make a request, please contact us using the details below.

  1. Changes to This Privacy Policy

Discovery Associates may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

  1. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Discovery Associates

Discovery Cars Rental & Tours SMC Pvt. Ltd.
Islamabad, Pakistan
Email: hello@discoverybooking.com
Phone / WhatsApp: +92 300 472 0000